Features
159 topics • Page 1 of 4 • 1, 2, 3, 4
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- LDAP Integration Input - From those who want it
1, 2by jheathco » Sat Jul 15, 2006 12:18 am - 23 Replies
- 12643 Views
- Last post by Witwicki
Mon Nov 26, 2007 9:46 am
- LDAP Integration Input - From those who want it
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- Topics
- Replies
- Views
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- IP Whitelist
by mtosborne » Tue Jun 29, 2010 2:49 am - 0 Replies
- 76 Views
- Last post by mtosborne
Tue Jun 29, 2010 2:49 am
- IP Whitelist
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- Change default browse tickets sort order ?
by fuzioneer » Thu Apr 30, 2009 1:57 pm - 1 Replies
- 1109 Views
- Last post by Neran
Sun May 03, 2009 12:51 pm
- Change default browse tickets sort order ?
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- pop mail import datestamp ?
by fuzioneer » Wed Apr 29, 2009 6:27 pm - 1 Replies
- 336 Views
- Last post by Neran
Thu Apr 30, 2009 9:08 am
- pop mail import datestamp ?
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- Show Date / Time of Ticket
by fuzioneer » Thu Mar 12, 2009 3:18 pm - 6 Replies
- 593 Views
- Last post by fuzioneer
Tue Apr 07, 2009 7:52 am
- Show Date / Time of Ticket
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- three features (Reminders and Trash Icon)
by fuzioneer » Thu Mar 12, 2009 3:10 pm - 5 Replies
- 486 Views
- Last post by Neran
Thu Mar 26, 2009 10:59 am
- three features (Reminders and Trash Icon)
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- modify status
by 25 by 7, Inc. » Thu Nov 30, 2006 5:39 am - 3 Replies
- 2197 Views
- Last post by Neran
Wed Mar 25, 2009 1:26 pm
- modify status
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- Feature request: Dictionary
by AMC » Fri Mar 13, 2009 12:27 pm - 1 Replies
- 408 Views
- Last post by Neran
Sun Mar 15, 2009 1:25 pm
- Feature request: Dictionary
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- Add ALT Tags to legend icons
by fuzioneer » Thu Mar 12, 2009 3:21 pm - 1 Replies
- 337 Views
- Last post by Neran
Sun Mar 15, 2009 12:55 pm
- Add ALT Tags to legend icons
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- Default View in User Manager
by iconsulting » Tue Jan 22, 2008 8:35 pm - 2 Replies
- 1136 Views
- Last post by Steve_Nelson
Sat Jan 24, 2009 6:01 pm
- Default View in User Manager
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- Customizing main customer page
by bellinmi » Wed Jan 14, 2009 8:25 pm - 6 Replies
- 507 Views
- Last post by Neran
Sun Jan 18, 2009 2:25 pm
- Customizing main customer page
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- Customer new reply notice: Ticket was closed
by divebert » Wed Jun 08, 2005 7:05 am - 7 Replies
- 3858 Views
- Last post by Neran
Wed Dec 24, 2008 10:52 am
- Customer new reply notice: Ticket was closed
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- Troubleshooter - potentially great
by e-fish » Thu Nov 27, 2008 2:34 pm - 0 Replies
- 439 Views
- Last post by e-fish
Thu Nov 27, 2008 2:34 pm
- Troubleshooter - potentially great
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- storing files as original name
by roymurray » Wed Sep 17, 2008 1:17 am - 0 Replies
- 652 Views
- Last post by roymurray
Wed Sep 17, 2008 1:17 am
- storing files as original name
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- Editable Custom Fields, Please
by tcs1988 » Sat Jul 05, 2008 7:27 pm - 3 Replies
- 889 Views
- Last post by jheathco
Wed Sep 10, 2008 8:33 pm
- Editable Custom Fields, Please
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- Flag for me.
by baldgoat » Fri Aug 29, 2008 5:08 pm - 2 Replies
- 624 Views
- Last post by baldgoat
Tue Sep 02, 2008 9:28 pm
- Flag for me.
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- Ability to add notes/memos to submitted tickets
by mattw » Mon Apr 10, 2006 7:20 pm - 5 Replies
- 3193 Views
- Last post by ptjedi
Wed Jun 18, 2008 7:37 pm
- Ability to add notes/memos to submitted tickets
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- Multiple Select for Custom Fields
by gnagy » Thu Feb 07, 2008 3:27 pm - 1 Replies
- 1306 Views
- Last post by jheathco
Sat Feb 23, 2008 12:38 am
- Multiple Select for Custom Fields
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- Still in development?
by ca99uk » Tue Jan 29, 2008 3:04 pm - 1 Replies
- 991 Views
- Last post by jheathco
Tue Jan 29, 2008 7:15 pm
- Still in development?
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- CC'd on e-mails.
by Guest » Fri Aug 26, 2005 6:30 pm - 6 Replies
- 3300 Views
- Last post by jheathco
Tue Jan 29, 2008 2:02 am
- CC'd on e-mails.
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- Checkbox to add time
by iconsulting » Tue Jan 22, 2008 10:24 am - 1 Replies
- 962 Views
- Last post by jheathco
Tue Jan 22, 2008 7:23 pm
- Checkbox to add time
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- Alert email when ticket is flagged
by Guest » Tue Mar 01, 2005 10:27 pm - 13 Replies
- 3594 Views
- Last post by jheathco
Fri Jan 18, 2008 1:33 am
- Alert email when ticket is flagged
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- customer access to departments
1, 2by 25 by 7, Inc. » Sat Dec 16, 2006 4:57 am - 26 Replies
- 11702 Views
- Last post by jheathco
Mon Oct 15, 2007 6:05 pm
- customer access to departments
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- Print-Button
by b.busjahn@lpkf.de » Fri Aug 24, 2007 7:59 am - 1 Replies
- 1391 Views
- Last post by jheathco
Tue Aug 28, 2007 10:36 pm
- Print-Button
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- POP3 E-Mail Import - Automation
by uscomputergroup » Mon Aug 29, 2005 8:30 pm - 8 Replies
- 6080 Views
- Last post by jheathco
Tue Aug 14, 2007 10:46 pm
- POP3 E-Mail Import - Automation
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- Assigning a ticket to a staff member, and notifications
1, 2by Bob » Fri Jun 10, 2005 5:07 pm - 18 Replies
- 8966 Views
- Last post by jheathco
Wed Aug 08, 2007 7:37 pm
- Assigning a ticket to a staff member, and notifications
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- common / shared login
by pdg » Wed Jun 06, 2007 5:03 pm - 1 Replies
- 1544 Views
- Last post by leafgreen
Fri Jul 27, 2007 7:35 pm
- common / shared login
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- Sent mail log
by gurbani » Wed Jul 18, 2007 9:55 am - 0 Replies
- 1226 Views
- Last post by gurbani
Wed Jul 18, 2007 9:55 am
- Sent mail log
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- Assign customers to Company / User Groups
by gurbani » Tue Jul 17, 2007 10:48 am - 2 Replies
- 1681 Views
- Last post by gurbani
Wed Jul 18, 2007 9:38 am
- Assign customers to Company / User Groups
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- Hours Spent (Ticket Browse)
by jskains » Mon Jun 25, 2007 4:35 pm - 1 Replies
- 1712 Views
- Last post by jheathco
Wed Jun 27, 2007 5:56 pm
- Hours Spent (Ticket Browse)
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- multiple department select
by 25 by 7, Inc. » Fri May 04, 2007 7:50 pm - 0 Replies
- 1684 Views
- Last post by 25 by 7, Inc.
Fri May 04, 2007 7:50 pm
- multiple department select
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- Unable to edit, trash, close a ticket in our system
by 25 by 7, Inc. » Fri Apr 20, 2007 6:26 pm - 7 Replies
- 3779 Views
- Last post by 25 by 7, Inc.
Mon Apr 23, 2007 12:10 pm
- Unable to edit, trash, close a ticket in our system
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- Predefined Reply Deletion
by rewardNetwork » Mon Apr 16, 2007 9:20 pm - 1 Replies
- 1968 Views
- Last post by jheathco
Fri Apr 20, 2007 12:04 am
- Predefined Reply Deletion
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- Update notifications for "Manage" changes
by 25 by 7, Inc. » Tue Mar 20, 2007 7:59 pm - 2 Replies
- 2220 Views
- Last post by jheathco
Tue Apr 03, 2007 10:54 pm
- Update notifications for "Manage" changes
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- Basic Billing
by paul.butler » Fri Mar 30, 2007 2:05 pm - 0 Replies
- 1793 Views
- Last post by paul.butler
Fri Mar 30, 2007 2:05 pm
- Basic Billing
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- additional ticket creation options for Staff
by 25 by 7, Inc. » Thu Mar 29, 2007 8:15 pm - 0 Replies
- 1654 Views
- Last post by 25 by 7, Inc.
Thu Mar 29, 2007 8:15 pm
- additional ticket creation options for Staff
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- Use my own users table
by gadget305 » Sat Feb 24, 2007 8:37 pm - 1 Replies
- 1992 Views
- Last post by jheathco
Mon Mar 05, 2007 6:14 pm
- Use my own users table
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- Sending notifications of department move
by ben341 » Tue Feb 13, 2007 11:45 pm - 1 Replies
- 1896 Views
- Last post by jheathco
Tue Feb 20, 2007 5:28 pm
- Sending notifications of department move
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- More staff user tracking required
by ben341 » Mon Feb 12, 2007 10:34 pm - 2 Replies
- 2178 Views
- Last post by ben341
Tue Feb 13, 2007 3:30 pm
- More staff user tracking required
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- Ability to change order of custom fields
by mattw » Wed Aug 30, 2006 7:15 pm - 7 Replies
- 4368 Views
- Last post by jheathco
Sun Feb 11, 2007 7:58 pm
- Ability to change order of custom fields
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- Staff Ability to View Tickets in other Departments
by bdognet » Thu Apr 07, 2005 4:30 pm - 8 Replies
- 5945 Views
- Last post by 25 by 7, Inc.
Sat Dec 16, 2006 5:07 am
- Staff Ability to View Tickets in other Departments
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- plans for knowledge base rights?
by perler » Thu Sep 07, 2006 8:00 pm - 4 Replies
- 3410 Views
- Last post by jmac
Mon Dec 11, 2006 12:22 am
- plans for knowledge base rights?
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- custom fields for /all/ tickets
by perler » Thu Sep 07, 2006 7:58 pm - 4 Replies
- 3050 Views
- Last post by jheathco
Tue Nov 28, 2006 8:56 pm
- custom fields for /all/ tickets
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- direct Trash Button? Workaround?
by marco » Wed Oct 04, 2006 10:06 am - 0 Replies
- 1953 Views
- Last post by marco
Wed Oct 04, 2006 10:06 am
- direct Trash Button? Workaround?
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- PocketPC ?
by Jon Harsem » Tue May 24, 2005 8:26 am - 1 Replies
- 3130 Views
- Last post by bobdole369
Wed Sep 20, 2006 12:19 pm
- PocketPC ?
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- Features that are desperately needed
by sullise » Thu Jul 20, 2006 4:50 am - 1 Replies
- 2707 Views
- Last post by jheathco
Thu Jul 20, 2006 11:26 pm
- Features that are desperately needed
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- Use existing users
by diemonde » Wed Mar 15, 2006 7:13 pm - 4 Replies
- 4115 Views
- Last post by emc
Fri Jun 16, 2006 5:07 pm
- Use existing users
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- Static Pages Using Mod_Rewrite
by session9 » Sat Apr 15, 2006 12:03 pm - 0 Replies
- 2748 Views
- Last post by session9
Sat Apr 15, 2006 12:03 pm
- Static Pages Using Mod_Rewrite
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